These Terms & Conditions constitute the binding agreement between u999 and every registered player. Please read this document carefully before creating an account or placing any wager on the platform.
A quick reference to the most important sections of the u999 Terms & Conditions. Full legal text follows below.
You must be at least 18 years of age and a resident of Bangladesh to register and use the u999 platform. Creating an account on behalf of another person or using false personal details is strictly prohibited and will result in immediate account termination.
All u999 account transactions are conducted in Bangladeshi Taka (BDT). Supported channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and City Bank. Withdrawal requests are processed subject to identity verification and any applicable bonus wagering requirements being fulfilled.
All bonuses offered by u999 are subject to their own specific wagering requirements, time limits, and eligible game restrictions. Bonus funds may not be withdrawn directly; they must be turned over at least the stated number of times on eligible games before a withdrawal request can be submitted.
Each player may hold only one u999 account. You are solely responsible for maintaining the confidentiality of your login credentials. u999 will never contact you to ask for your password. Any activity conducted under your account is your sole responsibility unless you have reported a breach in advance.
Collusion, use of automated betting software, exploitation of software errors, money laundering, and any form of fraudulent activity are strictly forbidden on u999. Detected violations will result in permanent account suspension, forfeiture of all balances, and may be reported to relevant authorities.
u999 provides deposit limits, session time controls, cooling-off periods, and self-exclusion options to all account holders. Gambling on u999 is intended solely for entertainment. If you believe your gambling behaviour is causing harm, contact our support team at any time to activate protective measures.
By accessing, browsing, or using any part of the u999 platform located at u999.today (hereinafter referred to as "the Platform", "u999", "we", or "our"), you agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you (the "Player", "User", or "Account Holder") and u999.
If you do not agree with any part of these Terms, you must immediately cease using the Platform and close any account you may have created. Continued use of u999 after any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms should be read in conjunction with the u999 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of this agreement.
⚠️ IMPORTANT: u999 is strictly an entertainment platform. Gambling involves financial risk. You should only wager amounts you can comfortably afford to lose. u999 is for adults aged 18 and above only.
To register and use a u999 account, you must satisfy all of the following eligibility conditions at all times:
u999 reserves the right to request documentary evidence to verify any eligibility condition at any time, including but not limited to national identity documents, proof of address, and financial statements.
Each individual may hold only one registered account on u999. Creating duplicate, multiple, or linked accounts — whether under the same or different personal details — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances contained therein.
When registering for a u999 account, you agree to:
u999 reserves the right to decline any account registration request at its sole discretion without being required to provide a reason.
You are solely and entirely responsible for maintaining the confidentiality and security of your u999 account credentials, including your username and password. You agree not to share your login details with any other person under any circumstances.
u999 staff will never contact you via any channel (email, phone, live chat, or social media) to request your password or full account PIN. Any communication purporting to be from u999 that requests such information should be treated as fraudulent and reported to our support team immediately.
You agree to notify u999 immediately upon becoming aware of any unauthorised access to your account or any suspected breach of your account security. u999 will not be held liable for any losses resulting from unauthorised account access where you have failed to take reasonable precautions to protect your credentials or failed to report a known breach in a timely manner.
u999 may, at its sole discretion, lock or suspend any account that it reasonably suspects has been accessed without authorisation, pending a security review. During any such suspension, access to the account and its funds may be temporarily restricted.
All deposits on the u999 platform are processed exclusively in Bangladeshi Taka (BDT). The following payment methods are accepted for deposits:
The minimum deposit amount is ৳200. There is no maximum deposit limit for standard accounts, although u999 reserves the right to apply transaction limits to any account at its discretion for security or compliance purposes.
Deposits are credited to your u999 account balance promptly upon confirmed receipt from your payment provider. u999 is not responsible for delays caused by third-party payment processors, mobile wallet service outages, or banking system downtime.
You confirm that all funds deposited into your u999 account are from a legitimate source and that you are the rightful owner of the payment account or wallet used. Depositing funds on behalf of another person, or using payment methods belonging to a third party, is strictly prohibited.
u999 reserves the right to request proof of ownership of the payment method used for any deposit before processing a withdrawal associated with that deposit.
Withdrawal requests may be submitted at any time through your u999 account dashboard. All withdrawals are returned in BDT to the same payment method used for the corresponding deposit, subject to the conditions set out below.
u999 may refuse or delay a withdrawal request where there is reasonable suspicion of fraud, money laundering, breach of these Terms, or where a chargeback or payment dispute has been raised in connection with the account. In such cases, u999 will communicate with the account holder through their registered contact details.
u999 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, Pohela Boishakh, and Victory Day. All bonuses are subject to the specific terms published at the time of the offer and the following general conditions:
All games offered on u999 — including live casino titles, slot machines, table games, and sports betting markets — are subject to the rules established by u999 and the respective game provider. In the event of a conflict between u999 general rules and an individual game provider's rules, the game provider's rules take precedence for that specific game.
u999 uses certified random number generator (RNG) technology across all relevant games, independently tested by recognised third-party laboratories, to ensure fair and unpredictable game outcomes. Live casino games streamed by providers such as Evolution Gaming and Ezugi are governed by the rules of the respective live studio.
All bets are settled in accordance with the official result as determined by the relevant governing body or, in the case of live casino games, the outcome recorded by the live studio system. u999 reserves the right to void any bet where a technical error, data feed failure, or manifest pricing error has occurred. Where a bet is voided, the original stake is returned to the player's account.
Sports betting markets on u999, including cricket, football, kabaddi, and hockey, are subject to u999's sports betting rules published separately on the Platform. In-play (live) bets are accepted subject to data feed availability. u999 accepts no responsibility for in-play bet delays caused by third-party data providers.
The following conduct is strictly prohibited on the u999 platform. Any breach of this section may result in immediate account suspension, permanent termination, forfeiture of all balances, and where appropriate, referral to relevant legal authorities:
All content on the u999 Platform, including but not limited to text, graphics, logos, icons, images, software, game content, and the overall visual design, is the property of u999 or its respective licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from u999 without prior written consent from u999 or the relevant rights holder.
Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective companies and is subject to their own licensing terms.
u999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is published separately on the Platform and incorporated by reference into these Terms. By registering for a u999 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
u999 will never sell your personal data to third parties for marketing purposes. Personal data may be shared with payment processors, identity verification providers, game suppliers, and regulatory bodies where required for the legitimate operation of the Platform or compliance with applicable law.
u999 uses SSL encryption on all data transmissions between your device and the Platform's servers. However, no online system can guarantee absolute security, and you use the Platform at your own risk in respect of data security beyond the measures described.
To the maximum extent permitted by applicable law, u999, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
u999's total aggregate liability to any individual player, howsoever arising, shall not exceed the total net deposits made by that player to their u999 account in the twelve (12) months preceding the event giving rise to the claim.
u999 is committed to promoting responsible gambling and protecting vulnerable individuals. We enforce a strict 18+ age restriction on all services and provide the following responsible gaming tools to all account holders:
If you believe your gambling behaviour has become harmful, please contact u999 support immediately via live chat or at [email protected]. For independent support and guidance on problem gambling, we encourage affected individuals to seek assistance from professional counselling services available in Bangladesh.
u999 reserves the right to enforce responsible gaming measures on any account where it identifies patterns of behaviour consistent with problem gambling, including imposing deposit limits or initiating a cooling-off period without prior request from the account holder.
u999 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Where a change is material, u999 will provide reasonable notice to registered players via the email address or mobile number registered to their account, or via a prominent notice on the Platform.
Your continued use of u999 after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Platform and submit a withdrawal request for any remaining account balance before the effective date of the amendment.
The current version of these Terms is always accessible on the Platform at u999.today/terms-conditions. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
These Terms & Conditions shall be governed by and construed in accordance with applicable law. u999 operates as an entertainment platform and makes no representation that the content of these Terms or the services offered are appropriate or legally available in any specific jurisdiction outside of Bangladesh.
Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, which cannot be resolved through u999's internal complaint resolution process, shall be subject to the exclusive jurisdiction of the competent courts, unless otherwise agreed by both parties in writing.
u999's internal complaint resolution process requires that all formal complaints be submitted in writing to [email protected]. u999 will acknowledge receipt of any formal complaint within 48 hours and endeavour to provide a full written response within 14 calendar days.
If you have any questions, concerns, or require clarification regarding any part of these Terms & Conditions, please contact the u999 support team through any of the following channels:
u999 is committed to resolving all player queries fairly, transparently, and in a timely manner. We value every player relationship and treat all communications with respect and confidentiality.
Our support team is available around the clock to help with anything — from understanding bonus terms to requesting a withdrawal. Explore the platform or reach out directly.